The first thing you see when you come to this casino is its appearance, of course. Obviously, no one will expect something except green color scheme from the casino Mr Green. Indeed, the main colors are black, white, green and yellow. You might think about leprechauns. Nothing hints at them! The site looks serious and professional. Even their mascot, a gentleman in a green bowler, smiles rarely and looks like a realistic Riddler from another Batman movie shot by Christopher Nolan.
The structure of the site seems to be minimalistic. In 2018 this site could load a little faster, but it does not spoil the overall impression. Nothing but a professional gambling house which does not let anyone strange play. And we slightly move to our first complex disadvantage. Mr Green Casino is literally not for everyone. Honestly, it has a long list of restricted countries. Even with Malta and United Kingdom license they manage to forbid a half of the world to play:
It’s wondering how the casino originating from Sweden did not manage to regulate all glitches. Well, things are getting on in such a way, so if you are a citizen of Canada, Australia or Mexico, lucky you!
The registration process consists of three parts: set up an account with choosing a country of residence and accepting Terms and Conditions policy, verification of the account and adding personal details. In fact, everything seems to be easy.
The structure of the site is not complicated. The sticky upper bar contains a simple sitemap, at the bottom of the main page you can find links to blogs, news, games, bonuses, etc. You can choose from many languages, including Spanish, many dialects of English, Scandinavian languages, and German.
At the bottom, you can find links to the casino’s social network accounts. They do not seem to be neglected. They do not have many subscribers (3300 on Twitter, 573 on YouTube), but this is not a sign for a gambling house. At least they update people with interesting information about bonuses, sales, and news.
The blog completes a picture of a thought-out Internet marketing strategy applied by these guys. Of course, a blog is not an absolute must for a gambling house. The main point – they do not neglect it.
A good online casino is, first of all, a grateful gambling house. Let’s take a look at how they please their new and returning customers.
Nowadays an absence of a welcome bonus is a shame for any online casino. Mr Green knows it and tells you about an award while you are registering. According to the site, as a newcomer, you can choose one option from three: getting a 100% to your deposit (up to €100 or an equivalent), 100 free spins at a Starburst game and 5 free spins for the selected games during 20 days at the casino.
If you are going to bet, you will get two €10 free bets. Are you going to conquer the live casino? Get your 50% Second Chance Bonus in the live casino (up to €50). No matter where you play, you are getting 5 free spins for selected games for 20 days.
Returning gamblers will get their own prices. For playing and winning they get special award points that raise their gambling level. More levels equal more valuable prices and options.
Do you want more? Look for various bonus codes on the net. They are spread by the casino’s affiliates and social networks. Just do not miss your chance!
The sweetest option is eventual promotions. They are related to various happenings, like holidays, festivals, movies, etc. Is such a manner they promote new games as well. The awards vary dramatically: money, vacations, gambling experience. Once they even got a car for the luckiest player! Each promotion is individual, and everything you need to know about it is situated in a special blog chapter. Well, they just gave me a reason to subscribe!
Games & Software
The casino tries to keep up with the time. These guys provide gamblers both with live and online games. They follow the latest fashion as well – support betting. There you can find a pretty professional betting platform.
Every gambler, even the most sophisticated one, will find something to please the taste. Moreover, there are too many games here. Yes, sometimes it is not good. A lot of online slots, roulettes, video poker games overload the site.
Payments & Security
The payments section pleases an eye with a pretty wide range of choice. Familiar electronic wallets (Neteller, Skrill) are completed with an affiliate program of ClickandBuy wallet. As the site assumes, with this company, payments and withdrawals are even easier. If you are lucky to have an account there, it is better to use it. Mr Green accepts credit cards as well.
The situation with direct bank transfers is a little bit more complicated. Payments and withdrawals depend on the country. All additional info is available on the site.
Every withdrawal is secured with a special link available only at your personal account on the site. As a matter of fact, every withdrawal contains a fee to pay. The fee depends on the currency and usually equals 1% of the sum.
While depositing may take from 1 minute to 3 days (depending on various payment methods), withdrawing your money may take 1 more day. The casino needs to accept and check the request.
The site got the standard site protection that is recognized by all standard (Chrome, Firefox, Safari, Opera, IE) browsers. The mobile application for Android and iOS is safe from fishing as well.
Mr Green really cares about you. The guys have developed a separate webpage devoted to safe gambling. It is called “Green Gaming” (like for a very lucky pun), and there a gambler can learn about primal recommendations concerning safe and responsible gambling. He or she can set up various depositing and gambling limits to control the game.
And here is another weak feature of this casino. While every profound casino has got an online chat even for unregistered players, Mr Green did not bother about it. At least, I could not find it at once. The only option is sending an email. At least they can speak various languages. On other sites (!) I could find a phone for UK users, but they did not highlight it.
On the contact page, they even do not have a form for the instant message.
Only an email address. Even a Facebook page is not available at the moment. With such great cutting of possibilities to contact them, the guys risk losing many clients. According to people’s opinions, many emails sent by customers to stay without replies.
Plus, it is a little bit complicated to find contact information. I had to scroll the whole main page (it is big) to the end to find some info in the right bottom corner written with small fonts. The online chat starts working only after entering the email used for registration. Well, I managed to speak to the customer support manager, she was pretty helpful. I wish they could answer the simple messages a little bit faster and change the incoming message sounds (they are really irritating).
All in all, if you want some support here, do some great work to find it. It may not be a problem for the majority of gamblers, but the most suspicious ones will consider this fact. Mr Green, all you need to do is to make an online chat option sticky and more noticeable for a user. When so many words grab your attention, sometimes you cannot find something very obvious.
In general, this is a good example of a professional online gambling house that cares about its customers and reputation. Some glitches are still present, but they can be compared with other casinos. By many criteria, Mr Green is a leader.
One of the casinos with the widest range of games. It is a strong and a weak feature simultaneously. The choice of gambling options impresses.
Standard loyalty and welcome bonuses are present: diversification of a welcome bonus and good promotion programs with cool prices and cool reminding system.
It is a pity so many gamblers cannot play here, even if they are from Europe. Payment and withdrawal methods are satisfying. Validations and confirmations decrease the risks to be robbed. Nothing goes beyond the limits. Green gaming is one of the greatest attempts to care about gamblers.