Playtech was established in 1999, so, the company is already established in the gaming market. The developer has approvals from the Alderney Gaming Control Commission, and the software developed by Playtech holds licenses of different kinds of regulating authorities.
However, when it comes to licensing if you check, you will find out that different casinos are licensed by completely different regulating authorities. This is a real mix! That’s why, before making any deposits, you really should check which authority regulates the casino’s activity.
Those that are regulated by the UK Gambling Commission, usually provide very decent customer support and a very good level of service. Those regulated by other jurisdictions should be tested because the requirements for all of them are different, and not every operator might be as responsible as you could expect.
Some customers complain about the lack of proper customer support, while other mention slow revert times. So, you should test the casino yourself to make sure it is the option you are looking for. However, even though not everything is flawless, the provider is listed among the best in the world, and it is one of the most popular ones, as well.