If gambling is costing you more money or time than you want, free and confidential help is a phone call away. In England and Scotland, call the National Gambling Helpline on 0808 8020 133; in Wales, the NHS Wales Gambling Helpline on 0808 2819 265. Both are free, 24 hours a day. Below you will find the main helpline for each country our readers come from, the national self-exclusion schemes and what each one covers, and tools that work wherever you live.
Free helplines by country
| Country | Service | Contact | Hours |
|---|---|---|---|
| England and Scotland | National Gambling Helpline (GamCare) | 0808 8020 133 | 24/7 |
| Wales | NHS Wales Gambling Helpline | 0808 2819 265 | 24/7 |
| Ireland | GamblingCare.ie national helpline | 1800 936 725 | 24/7, 365 days |
| Canada (Ontario) | ConnexOntario (mental health, addiction and problem gambling) | 1-866-531-2600 | 24/7 |
| New Zealand | Gambling Helpline | 0800 654 655, or text 8006 | 24/7 |
| Sweden | Stödlinjen | 020-81 91 00 | See stodlinjen.se |
| Denmark | StopSpillet (Spillemyndigheden’s helpline) | 70 22 28 25 | Mon to Thu 09:00 to 21:00, Fri 09:00 to 17:00 |
| Netherlands | AGOG (self-help groups for gamblers and families) | 0800-22 777 22 (free) | In principle 09:00 to midnight |
| Germany | BIÖG telephone counselling on gambling addiction | 0800 1 37 27 00 (free) | Mon to Thu 10:00 to 22:00, Fri to Sun 10:00 to 18:00 |
| International | Gambling Therapy (Gordon Moody) | gamblingtherapy.org | Online, 30+ languages |
Family members and friends can call the same services for advice. Peer support is also available through Gamblers Anonymous meetings, in person and online.
Self-exclusion schemes and what they cover
A national self-exclusion scheme blocks you from every operator that the scheme’s regulator licenses, in one step. Each scheme stops at its own border: an operator without that country’s licence is not connected to it.
| Scheme | Country | Covers | Periods | Early exit |
|---|---|---|---|---|
| GAMSTOP | Great Britain | Online gambling with operators licensed by the Gambling Commission | Minimum of 6 months, 1 year or 5 years (5 years can auto-renew) | No; after the minimum it stays active until you ask for removal, with a 24-hour cooling-off |
| Spelpaus | Sweden | All gambling that needs registration with operators licensed in Sweden, online and on land | 10 days, 1, 3 or 6 months, or until further notice (at least 12 months) | No |
| ROFUS | Denmark | Online gambling, land-based casinos and betting in shops in Denmark | 24-hour pause, 1, 3 or 6 months, or permanent | Check with ROFUS |
| Cruks | Netherlands | Gambling sites, arcades and casinos with a Dutch licence | At least 6 months | Not in the first 6 months; then on request, with an 8-day waiting period |
| OASIS | Germany | Gambling with providers holding a German permit, online and on land | At least 3 months; 1 year if no period is chosen | No, for the chosen minimum |
Cruks registration is online with DigiD, which takes effect immediately, or by paper form. OASIS self-exclusion can be requested from the Regierungspräsidium Darmstadt or through any licensed German provider. In Ireland, the Gambling Regulatory Authority of Ireland plans a National Gambling Exclusion Register for licensed online gambling; as of October 2026 it describes the register as one that will be set up, so use operator self-exclusion, bank blocks and blocking software in the meantime.
None of the casinos listed on 99 Casinos is connected to GAMSTOP, Spelpaus, ROFUS, Cruks or OASIS. If you have excluded yourself in your home country, do not look for a way around it: install blocking software instead.
Tools that work anywhere
- Limits in your account. Set deposit, loss and session limits before you play. Most licensed operators also offer time-outs and their own self-exclusion.
- Blocking software. Gamban and the free BetBlocker block gambling sites on your devices, including sites outside national schemes.
- Bank blocks. Many banks let you block gambling payments in their app.
- Talk to someone. A helpline call is free, confidential and does not commit you to anything.
Recognising a problem
Consider getting help if you gamble with money meant for bills, raise your stakes to win back losses, feel restless when you are not gambling, or hide it from people close to you. Borrowing to gamble is a clear warning sign. Bonuses with high wagering, explained in our guide to welcome bonuses, can keep you playing longer than you planned.
Age limits
You must be at least 18 to gamble in most countries, and older in some places, such as 19 for online gambling in Ontario. Licensed operators check your age and identity before you can withdraw.
How 99 Casinos handles this
Every page that lists casinos carries an 18+ notice and a local help resource. Our rating method gives weight to player protection tools, and our editorial policy rules out claims that any strategy guarantees a profit. Read more about 99 Casinos, or contact us if a page on this site worries you.
Common questions
What is the gambling helpline number in the UK?
In England and Scotland, the National Gambling Helpline run by GamCare on 0808 8020 133; in Wales, the NHS Wales Gambling Helpline on 0808 2819 265. Both are free and open 24 hours a day.
Does GAMSTOP block every gambling site?
No. GAMSTOP covers online operators licensed by the Gambling Commission in Great Britain. Sites without a UK licence are not connected to it, so blocking software and bank blocks are the extra layer.
Can I cancel a self-exclusion early?
Usually not. GAMSTOP cannot be deactivated before its minimum period ends and does not lapse automatically afterwards. Spelpaus cannot be ended early, and Cruks cannot be lifted in its first 6 months.
Is there a gambling helpline in Ireland?
Yes. The national helpline promoted by GamblingCare.ie is 1800 936 725, free and open 24 hours a day, 365 days a year.
Where can I get help if my country is not listed?
Gambling Therapy, a free service of the charity Gordon Moody, offers online support and forums in more than 30 languages for anyone, anywhere.
Sources
- GamCare: National Gambling Helpline
- UK Gambling Commission: helplines for England, Scotland and Wales
- UK Gambling Commission: multi-operator and national self-exclusion schemes
- GamblingCare.ie: national helpline 1800 936 725
- GRAI: players' safety and the National Gambling Exclusion Register
- ConnexOntario: 1-866-531-2600
- Gambling Helpline New Zealand: 0800 654 655
- Stödlinjen: 020-81 91 00
- Spelpaus.se: self-exclusion periods
- StopSpillet: 70 22 28 25
- Spillemyndigheden: ROFUS
- AGOG: contact and helpline
- Kansspelautoriteit: gokstop met Cruks
- BIÖG: check-dein-spiel.de telephone counselling
- Verbraucherzentrale (EVZ): Spielersperre und OASIS
- Gambling Therapy (Gordon Moody)
- GAMSTOP: terms of use (minimum periods, removal, cooling-off)