- Accessible on multiple platforms
- Regular bonuses
- Streamlined design
- 24/7 customer support
- Multiple banking methods
- Multiple language support
- No phone support
It is worth to mention that many competitors have been in the running for decades longer. This is partly due to its incredibly straightforward interface and design, as well as its international accessibility. At the moment Euro Palace Casino caters to a massive range of regions and currencies. Add to that the fun and fair gaming options on offer, and you have yourself a winning combination. Add to these the fact the Casino supports multiple languages, currencies and banking option. So the doors of the casino are open to pretty much anyone who wishes to get their game on.
The casino also runs regular, themed promotions, competitions and lucky draws. Thus you could easily find yourself a winner of incredible prizes. That could beg cash rewards, bonus credits, Free Spins on selected games, boosted Loyalty Points and more. Those Loyalty Points form part of the comprehensive Loyalty Programme. So the more you wager and play, the more points you earn. These will see you advancing through the various tiers in the programme, unlocking even more rewards as you go.
You can also look forward to a special match offer in your account every 24 hours, called a Daily Deal. Every offer is specially tailored to accommodate your own unique wagering and gaming habits and behaviours. The absence of a ‘one-size-fits-all’ approach here really ups the personalisation factor at Euro Palace, helping you get the most out of your gaming experience every time.
There are loads of video pokers and table games to enjoy as well, such as blackjack, baccarat, sic bo, craps and roulette, to name but a few. If you’re looking for a truly immersive casino experience, the Live Dealer offering is right up your alley. Here, HD streaming technology makes it possible to chat and interact with your croupiers – and fellow players around the world – as you bet and play.
With Euro Palace being compatible across a number of different devices, including PC, laptop, smartphone and tablet, you’ll be able to get your game on no matter where you are or when, as long as you have a suitable Internet connection or data plan.
For starters, the casino is 100% licensed and registered, and it also proudly bears the eCOGRA seal of approval. What this means is that the casino strictly adheres to internationally regulated policies surrounding liable casino conduct, swift payouts and completely fair gameplay. Random Number Generators on all applicable games ensure that every encounter with Euro Palace will be above board. 128-bit SSL digital encryption also ensures that your information is protected at all times.
When it comes to banking, only the most trusted names in the world are on offer, and while different regions will understandably support different methods, you’re certain to find an option applicable to you by navigating the Banking tab in your account. The most commonly used methods are debit and credit cards like Visa and Mastercard, but you can also use web wallets like NETELLER and Skrill, direct bank transfers or quick and convenient prepaid solutions like Paysafecard.
It’s important to keep in mind that, while deposits will be processed to your account almost instantly, withdrawals are subject to a pending period, during which time the casino may request certain documents from you, in the name of information verification. These are usually copies of a driver’s licence or ID, as well as a recent utility bill, baring a proof of address. Once those have been received in good order, your winnings will be processed and released to you timeously.
You can reach them by means of email or the ultra-convenient Live Chat facility. While we would like to have seen a hotline number as an option, we have seen plenty of online casinos do away with this option, for whatever reason. Still, we had no problems reaching the team, and whether it's some gaming advice you're after or some help with a password you need, you will be assisted in a quick, friendly and professional manner, each and every time.
Foregoing unnecessary flash and pretence, the casino showcases one of the most streamlined, straightforward and simple interfaces we've encountered. Those players preferring a "busier" landing page with flickering banners and scrolling updates would do well to play elsewhere, but Euro Palace is a prime example of "less is more".
The bonuses are generous, the promotions regular and the games fair and always exciting. With new games being released all the time, no two visits are ever the same, and with a 24/7 customer care team on call all year round, we really can't see a good enough reason not to sign up, if you haven't already done so while reading this review. Yes, there could be a few more software providers in the mix, but there is truth to the old adage that ‘too many cooks spoil the broth’, and the casino can’t be faulted for not having a telephone support option, as this seems to have been done away with across the board. All in all, a pleasure to play at a time and again, and a highly recommended online destination.